social media and your online reputation

Good Customer Service Is Vital For Home Improvement Contractors

A professional contractor who has been in business for a while knows that the success of each job extends beyond the project. Delivering a project and great customer service can lead to more referrals and future jobs. As a matter of fact, the #1 influencing factor for how much a consumer trusts a company is customer service.

With the digital age comes social media and the power it brings to your online reputation. Website Builder has a great infographic and article showing the importance social media plays in your online reputation and how it can be used to build a strong online community.

Read the entire article “The Rise of Social Media Customer Care” from Website Builder and share your thoughts in the comments below. Learn more about managing your online reputation.

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Jamie Gallegos

About Jamie Gallegos

Jamie is the Founder and President of Social Climb a full service marketing agency located in Englewood Colorado. Jamie’s expertise is in search engine optimization and strategic marketing solutions. With more than 15 years of website design and internet marketing Jamie is an advocate for small businesses across the U.S.

2 Comments

  • Dan Grahovac
    Dan Grahovac
    14.11.2017

    I own my own window company and I’m always searching for newer
    info in the industry. Enjoyed the read. You’ve got a great site BTW.

  • Jamie Gallegos
    Jamie Gallegos
    15.11.2017

    Thanks Dan! Beating the competition with customer service is always a winner. Starbucks has proven that… millions of people pay more for a good cup of coffee and the extra attention. Wishing you all the best with your business

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