wordpress marketing tools

WordPress: An Important Online Marketing Tool

Understanding that a website essentially acts as a virtual storefront, the majority of small to medium sized businesses in the U.S. have created some type of website in an effort to reach more customers. Unfortunately, due to the time and expense that it takes to create and manage a website, some small business owners have decided not to spend their resources in this area at all, therefore missing out on a huge opportunity.

For those budget minded business owners, WordPress is the ideal small business marketing tool that can be used to create a professional looking website and business blog. WordPress is a free website design for small businesscontent management system that is extremely user friendly and allows you to edit and manage your site without having to know the HTML or coding. This means that you can still have a great website for your business without spending the money on an expensive web developer to create and maintain your site.

We use WordPress for not only our blog, but all of our clients’ blogs that we host and manage! Before we get into the feature and benefits of WordPress, here’s a straightforward graphic that outlines the difference between WordPress.com and WordPress.org.

As you can see, WordPress.org is the best choice for your small business. Although it will cost you money (as WordPress.com is ‘free’), the money will be well worth it in the end. Outlined below is a brief overview of the features that WordPress offers users:

  • Themes: You can select from a wide variety of free themes to give your website a distinctive look. In the event that you wanted to custom design something, you can refer to the massive WordPress development and designer community for assistance.
  • Plugins: Plugins add functionality to your website, such as creating a forum for discussions or a customer only area. Basically, if you can think it up, there is probably already a plugin that is available to meet your needs.
  • Blog: We hear so much these days that content is king, and an easy way to produce more content to boost SEO is to create a business blog. With WordPress, you can easily create a blog to help drive more traffic to your website.

In conclusion, while many people often think of WordPress as a blogging platform, it really is a much more powerful small business marketing tool that can also be used to create and maintain a website. WordPress is also extremely SEO friendly and makes it easy to share your content through your various social media channels as well, making it a valuable social media marketing tool as well.

Track Your Online Business

Set objectives with Google Analytics Goal Tracking

If you didn’t already know, Google Analytics is a free tool that allows you to measure the performance of your website. One of its more powerful abilities is Goal Tracking, which allows you to create and measure specific user actions on your website, such as shopping cart purchases, blog article reads, or recommendations on social media. With this information you can measure the effectiveness of ad campaigns, test which of two layouts is best, and determine the success of your business’s social media page.

Our Social Climb team uses Goal Tracking as a part of the website optimization process for our clients, as well as during launch promotion planning. For those of you who are interested in managing these tools yourself, or learning about some of the components we can help you use, here are three of Analytics’ most useful features:

URL Tracking
google analytics toolsThere are a variety of ways that people arrive at your site and finding out which are working hardest for you is a crucial part of maintaining a steady stream of visitors. URL tracking allots you the ability to create custom URL addresses for gathering data from specific sources. You can check your search marketing campaigns, track repeating customers and how they purchase the items in their shopping cart, all by assigning these addresses to Analytics to oversee.

Funnels are a useful asset to URL tracking in which you specify a route through the various pages of your website. User data is then collected on the progress and frequency of that route. You use your custom addresses you’ve created and track the path taken to arrive at a secondary address. For instance, you set up a funnel between a particular item to the last step in your shopping cart to track how many people are purchasing that product. This allows you to see whether visitors are completing the funnel in the way you expect, or whether there are problems (such as visitors leaving before checking out), highlighting where improvements can be made in order for the desired transaction to occur.

Duration & Page Visits
Analytics keeps track of how long a visitor has been on your site based on recorded arrival and departure time stamps. The only drawback of the time stamp system is that the duration cannot be measured until a visitor has left one page for another, even if they have been there for hours. Duration is useful for monitoring how involved visitors are with your content and detecting the speed with which people are navigating. Specifying duration goals, such as setting a limit of three minutes, would alert you of how many people had stayed on a particular page for three minutes or more.

You can also monitor page visits; who is visiting, how often and how quickly they proceed. Statistics gathered from this section will determine the level of user-friendliness your site exudes.

Events
Events with Goal Tracking are just goal items you wish to track that don’t already fall into one of the above categories. A few items that can be considered Events, are:
Social media links that lead back to your site to monitor the effectiveness of your social media campaign.

Downloads on your site; are your resources being used?
Videos or photo galleries; are they useful or just filling up space?
Other external sources of traffic to your website, such as in email blasts or newsletters.
If you can name it, you can most likely track it in Events, down to a single mouse click.

Knowing is half the battle
Google Analytics provides an extensive set of tools and yields a great deal of information about the success and usability of your website, empowering you to measure the results of your efforts. Without empirical data about how your site is used and which strategies are effective, any effort to improve the way you do business online is tantamount to guesswork.

Social Climb’s marketing specialists are experienced in crafting digital strategies to suit your unique business needs. Whether you hire us to assist you or plan to do it yourself, Goal Tracking should be an integral part of your marketing efforts. To find out how your company can benefit from the use of Goal Tracking to improve website performance, feel free to contact us.

marketing online with live chat

Live Chat Will Build Trust and Retain Customers

Have you considered adding a live chat option to your website? Depending on the business, a live chat service can do much more than simply provide quick and painless customer service. When used in the correct situation, it can increase conversions on your site, the number of returning visitors and ultimately, revenue.

At Social Climb, we’ve encouraged many of our clients to utilize the benefits of a live chat service if we feel it would help that particular business. Our internet marketing department performs extensive research about your users and their behavioral needs in order to decide what type of support would be a beneficial addition to your online business.

responsive website design

5 Reasons You Need A Responsive Website Design

Mobile devices are becoming more accessible and popular for people of all ages. This is why having a responsive website has become a necessity for online businesses, publishers and retailers. With a responsive design, there is no longer a need to develop separate designs for your website to make them work across various devices such as desktops, tablets, and smartphones.

Most websites are specifically designed to work on desktops, which can become really irritating when viewing the same site on a tablet or a smartphone. If you’re an online business owner, advertiser, or publisher, here are five reasons why you need a responsive website.

Call Tracking – The Tool Every Small Business Can’t Afford To Be Without

Your phone is ringing, it’s a customer who wants to do business with you and they got your number from – – hmmm, you have no idea where they found you.

You’ve invested a lot of time and money on your marketing campaigns and strategies – – your website, social media, sleek postcards and mailers, email campaigns or maybe an expensive video series. Without some type of call tracking program you have no way of knowing which marketing strategies are working and which ones are just costing you money. This is a problem we see with companies of all sizes and industries.

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