Set objectives with Google Analytics Goal Tracking
If you didn’t already know, Google Analytics is a free tool that allows you to measure the performance of your website. One of its more powerful abilities is Goal Tracking, which allows you to create and measure specific user actions on your website, such as shopping cart purchases, blog article reads, or recommendations on social media. With this information you can measure the effectiveness of ad campaigns, test which of two layouts is best, and determine the success of your business’s social media page.
Our Social Climb team uses Goal Tracking as a part of the website optimization process for our clients, as well as during launch promotion planning. For those of you who are interested in managing these tools yourself, or learning about some of the components we can help you use, here are three of Analytics’ most useful features:
There are a variety of ways that people arrive at your site and finding out which are working hardest for you is a crucial part of maintaining a steady stream of visitors. URL tracking allots you the ability to create custom URL addresses for gathering data from specific sources. You can check your search marketing campaigns, track repeating customers and how they purchase the items in their shopping cart, all by assigning these addresses to Analytics to oversee.
Funnels are a useful asset to URL tracking in which you specify a route through the various pages of your website. User data is then collected on the progress and frequency of that route. You use your custom addresses you’ve created and track the path taken to arrive at a secondary address. For instance, you set up a funnel between a particular item to the last step in your shopping cart to track how many people are purchasing that product. This allows you to see whether visitors are completing the funnel in the way you expect, or whether there are problems (such as visitors leaving before checking out), highlighting where improvements can be made in order for the desired transaction to occur.
Duration & Page Visits
Analytics keeps track of how long a visitor has been on your site based on recorded arrival and departure time stamps. The only drawback of the time stamp system is that the duration cannot be measured until a visitor has left one page for another, even if they have been there for hours. Duration is useful for monitoring how involved visitors are with your content and detecting the speed with which people are navigating. Specifying duration goals, such as setting a limit of three minutes, would alert you of how many people had stayed on a particular page for three minutes or more.
You can also monitor page visits; who is visiting, how often and how quickly they proceed. Statistics gathered from this section will determine the level of user-friendliness your site exudes.
Events with Goal Tracking are just goal items you wish to track that don’t already fall into one of the above categories. A few items that can be considered Events, are:
Social media links that lead back to your site to monitor the effectiveness of your social media campaign.
Downloads on your site; are your resources being used?
Videos or photo galleries; are they useful or just filling up space?
Other external sources of traffic to your website, such as in email blasts or newsletters.
If you can name it, you can most likely track it in Events, down to a single mouse click.
Knowing is half the battle
Google Analytics provides an extensive set of tools and yields a great deal of information about the success and usability of your website, empowering you to measure the results of your efforts. Without empirical data about how your site is used and which strategies are effective, any effort to improve the way you do business online is tantamount to guesswork.
Social Climb’s marketing specialists are experienced in crafting digital strategies to suit your unique business needs. Whether you hire us to assist you or plan to do it yourself, Goal Tracking should be an integral part of your marketing efforts. To find out how your company can benefit from the use of Goal Tracking to improve website performance, feel free to contact us.